1. Collecting of Information

1.1 Information about visitors
Non-personal information about users of the Sites is collected using cookies and scripts employed by UnlockGSM. As a result of the use of these technologies, we may analyze trends, administer the Sites, save user settings, authenticate users, track user behavior throughout the Sites and gather general demographic information about our user base. You are able to modify the way cookies are used in your browser. The Sites will still function if you do not allow cookies, but certain features or areas of the Sites may not function properly. We track user activity using Google Analytics. The IP address and other personal information of individuals located in Europe are not stored or shared with third parties.

1.2 Data related to payments
In order to facilitate invoicing, financial reporting and payments, UnlockGSM may collect the following personal information from you via third party payment providers: Billing name, billing address, billing email address, payment method, and IP address. Occasionally, other data, such as a photo of the card used (presenting only the last four digits of the card number, but no Card Holder Data (CHD) or Sensitive Authentication Data (SAD)), may be collected to reduce transaction risk, as directed by our third-party payment service provider.
In addition to the initial payment card information, any additional data is collected by the third party payment processor and is subject to the third party's Privacy Policy. There are no instances in which UnlockGSM collects or stores cardholder data (CHD), sensitive authentication data (SAD), or other payment card data that are subject to PCI-DSS compliance.

2. Use of Information

2.1 Generally applicable
This information is collected by UnlockGSM for operating and maintaining the Sites, interacting with users, and complying with Know Your Customer (KYC) regulations. We are using personal data for the purposes outlined in article 6(1)(f) of the EU General Data Protection Regulation (GDPR).

2.2 Advertising and marketing communications
In addition to being used to send you promotional emails regarding your previous or current order(s) with UnlockGSM, UnlockGSM may also use the collected information to provide you with information on changes in service pricing and availability as well as individual discount and offer information. Using personal data for this purpose is in accordance with Art. 6(1)(a) of GDPR.

3. Sharing of information

3.1 Overview
No personal information about you is rented or sold by UnlockGSM to any third parties. Although UnlockGSM does not control the locations where it stores personal information, including servers and databases at external hosting providers, UnlockGSM may store personal data in these locations.

3.2 Compliance with the law
The company may disclose your information as required by law, if it has been ordered to do so by a court order or other judicial proceeding, or if it believes it is reasonably necessary to comply with the law, to enforce its Terms of Service, to protect the security or integrity of the Sites, or to exercise or protect the rights, property, or personal safety of the company, its users, or others.

3.3 The transfer of control
In addition to buying or selling/divesting/transferring the company (including any shares), UnlockGSM may acquire its products, assets, businesses, and/or business lines. These types of transactions may include the sale of or the transfer of your information. As part of divestitures, mergers, acquisitions, bankruptcies, dissolutions, restructurings, liquidations, similar transactions or proceedings that involve the whole or a portion of UnlockGSM, the company may also sell, assign or otherwise transfer such information. If we change the ownership or use of your information, we will send you an email letting you know, as well as any choices you may have regarding your personal information.

4. Storage and Processing

It is possible that UnlockGSM or its subsidiaries, affiliates, or service providers may store and process your information in the United States and other countries. The information collected by UnlockGSM such as PII may be transferred within and between countries and jurisdictions, as well as to affiliated entities and third parties worldwide.

5. Protection of personal information

As part of our commitment to your privacy and data, UnlockGSM uses the latest technologies and methods to protect your personal information at all points of collection, processing, and storage. Using Secure Sockets Layer (SSL) technology, the Sites encrypt any personal data received from your computer on registration or log-in forms before they are sent to UnlockGSM, while all customer data is stored on UnlockGSM servers using the most advanced encryption tools.
Although UnlockGSM uses industry-standard physical, technical or managerial safeguards to protect your information, UnlockGSM cannot completely ensure or warrant the security of any information you transmit to UnlockGSM.

6. Protecting the privacy of children

No personal information will be wilfully collected by unlockGSM from anyone below 13 years of age. If UnlockGSM learns that personal information is being collected from a child below 13, it will remove that information immediately. Our support team can be reached at support@unlockgsm.net if it comes to your knowledge that UnlockGSM has any information about a child that is below 13 years of age.

7. The use of social media networks

Facebook Like buttons and other social media widgets may be used on the Sites. Cookies may be set by these features to allow such features to work better. The cookies may also detect and store your IP address and the pages that you are you browse on our site. A third party or a third site hosts these social widgets. In most cases, the privacy policies of the organizations that provide these features govern your interactions with them.

8. Resolving disputes and enforcing laws

We are committed to resolving complaints regarding your privacy and how we take information that may be used to identify you as a person individually; this process will follow the principles as set out in the EU -US Privacy Shield. In case there are any concerns or questions on how we process your personal details in the EU, please do not hesitate to contact us at support@unlockgsm.net. You may also forward any complaints related to your privacy that we were unable to resolve to the BBB EU Privacy Shield, a complaint resolution mechanism maintained by the Council of Better Business Bureaus which is located in the United States if your concern or question cannot be addressed through this process. Those from the EU should visit http://bbb.org/EU-privacy-shield/for-eu-consumers/ any time they lay a complaint and they did not get a response about it or if their issue is not well handled by UnlockGSM. No cost will be imposed on you for services provided by the BBB EU Privacy Shield.

9. Modifications to the Privacy Statement

Whenever this Privacy Policy is updated, it becomes effective immediately after being posted on this page. The policy will be updated if UnlockGSM changes it in a material way and will notify users via email and/or an announcement on the site before it becomes effective. The date of the change will be updated at the top of the page.

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